Step 2 - Add a Payment Method

There are several ways to add in your payment information:

  • If you just created your DuesPayment account, you'll be taken straight to the Payment Method step.
  • From the Make a Payment screen, click "Add Payment Method".
  • At the Main Menu, click "My Account", then "Payment Accounts" on the left, then "Add Payment Method".

Whichever option you choose, the steps below will walk you through how to add your credit/debit card or bank account.

Note: depending on your association management company's preferences, some payment options may not be available.

  1. Select which payment method you wish to use. You may have the option to enter a credit card, debit card, eCheck, or a combination of the three. You may need to click the appropriate tab to find the account form you wish to use. 
  2. Enter your account information:

    Credit/Debit Cards

    1. Enter the information as it appears on your card:
    2. Entering in the billing information your financial institution has on file for that card:

      Note: if the billing address is already populated but is different than the billing address for your card, please click edit to bring up the above prompts.


    1. Confirm the name on your account:
    2. Enter in your 9-digit routing number and bank account number:

      Important: you will be prompted to confirm your account number. This is to help prevent account entry errors. Failure to enter in the correct number exactly as it appears on your check or bank statement may cause your payment to bounce, which may incur a fee by your property.
    3. Select the account type—checking or savings—from the dropdown or radio buttons that appear.
  3. After all your information is entered and verified, click "Add Account" or "Save"

Now you're ready for step 3: Make a Payment.

If you're having trouble adding your account and would like assistance, please feel free to contact our Customer Support department at (866) 807-0938. Our representatives are available to assist you from 5 AM to 9 PM Pacific Time, seven days a week.

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